Support Examples

Hi [Prospect], I noticed that you seemed interested in some of the products on our website. If you have any questions, please feel free to reach out. I'd be happy to guide you through the different options. I want to extend to you an offer for a free trial as it can be tough to commit to a product from a mere description. Our free trial lasts 30 days and lets you navigate all the features from the comfort of your home. It's a great chance to see which product is right for you and how much it can benefit you and your clients. If you're interested, email me back or give me a call. I can talk you through all the details and get you set up. Cheers, [Your name]
Hi [first_name], Thanks for contacting [company_name]! This automatic reply is just to let you know that we received your message and we’ll get back to you with a response as quickly as possible. During [business_hours] we do our best to reply as quickly as we can, usually within a couple of hours. Evenings and weekends may take us a little bit longer. If you have a general question about using [specific_product], you’re welcome to browse our [knowledge_base_link] for walkthroughs of all of our features and answers to frequently asked questions. If you have any additional information that you think will help us to assist you, please feel free to reply to this email. We look forward to chatting soon! Thanks, [agent_name] and [agent_headshot]
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HelpNinja