Support Examples

Hi [Customer], Thank you so much for referring your friend [Friend's name] to us. I've loved getting to know them and do business with them. I'm so happy that you've stuck around with us for this long and brought your friend to share the experience with you. We're lucky to have you. Thanks again for being such a fantastic customer! Cheers, [Your name]
[Customer], I am so sorry to hear that you have had such a poor experience that you no longer want to work with us. Customer satisfaction is always the number one priority for us. I'm deeply sorry that that wasn't clearly demonstrated to you. As much as I hate to see you go, I completely understand how upset you must feel. I apologize again for any trouble we may have caused you. Good luck with your business, and I wish you all the best. Let me know if you have any more questions, comments, or concerns. Best, [Your name]