Support Examples

Hey [Customer], I'm sorry to see you go. Doing business with you these last four years have been great. I've learned so much from you and have made several updates to our products based on your thorough, thoughtful feedback. I appreciate everything you've done to make our company the best it can be. As you set onto a new path, don't forget about us! I'd love to hear about your successes in the future and the exciting growth your company inevitably will have. Please keep in touch. Good luck with everything! Cheers, [Your name]
Hi [customer’s first name] I’m really sorry to hear that you’re leaving us! I understand your frustration with [cause of leaving], and I offer my sincerest apologies that we weren’t able to solve the issue. As much as we’d love to keep you as a customer, I understand your decision. Please let me know if you have any questions, comments, or further feedback. Sincerely, [your name]
Hi [Customer], Welcome to [Your company]! I'm so excited to have you join us. We're feeling pretty lucky that you chose us, and I just wanna say thank you on behalf of our whole company. To get you settled, I wanted to share with you some of our best resources so you can make the most out of your experience with us. Subscribe to our blog [add link] for some great tips and knowledge to be successful in your industry. Check out our Instagram [add link], Facebook [add link], and Twitter [add link] for your daily dose of industry news, advice, and behind-the-scenes looks. If you're interested in learning more about your product, feel free to contact me or anyone else on our support team at any time. We're always here to help you in any way we can. Cheers, [Your name]
By
HelpNinja