Support Examples

Hi [name], Thanks for writing in! There’s no way to do this at the moment, but it is something we’re considering for a future release. I just added you to the list for follow up, so as soon as we do have news regarding mass replies we’ll be sure to reach out. In the meantime, your best bet for speeding this up would probably be to use canned replies. Then it’s just a couple of clicks per ticket to send out the same reply. Cheers, [agent name]